Shipping Policy

Processing time

From Monday-Friday, most orders are processed on the same day you place your order, however Please allow up to 24-48 hour processing time for your order to be marked as shipped.

Orders placed on the weekend (Saturday and Sunday), are processed on Monday. 

WHAT SHIPPING OPTIONS DO WE PROVIDE?

Standard UK Shipping £2.99 (3 Business Days).

UK Next Day Delivery  £4.99

Order before 10.30am Monday-Friday for your item to be guaranteed for delivery the next day.  

International Shipping  £9.99 (7-10 Business Days)

Please note we do not permit exchanges on international orders.

WILL I RECEIVE A TRACKING NUMBER?

Yes. Once your order has been dispatched, you will be sent a shipping confirmation email which will include a tracking number to track your order.

WILL I BE CHARGED CUSTOMS OR IMPORT TAX ON INTERNATIONAL ORDERS?

All Blackburd orders are shipped directly from the UK, so you may be susceptible to customs fees. Customs fees will be charged upon the package reaching your destination country. You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in, payment of these fees is necessary to release your order from customs.

The grand total of your order as displayed on the checkout does not include any additional duties required. The carrier, prior to delivery, will inform you of any additional duties if required. Blackburd has no control over customs and import tax and we can't tell you exactly how much you will be charged as customs and import tax varies widely depending on the country you are situated in.